Karen Kiely - Hutt City Office
Extremely calm, positive, efficient, friendly, and professional.
Vendor - King Street, Petone,
This customer ranked Karen 10/10
Karen kept us well informed and had a good knowledge of the property, we felt supported with our decision..
Purchaser - King Street, Petone,
This customer ranked Karen 9/10
Karen is excellent to work with. Karen took the time to ensure we understood the process of selling our property and always answered our questions promptly and kept in contact during the weeks leading up to settlement. We knew we would have to move fast to sell if we were successful on another property so Karen cleverly arranged our photos and listing write up in advance, having them ready to advertise with as soon as we needed. Karen has a friendly and welcoming personality which put us instantly at ease even though we were trying to sell during level 4 lockdown! Thank you Karen!
Vendor - Tennyson Street Petone
This customer ranked Karen 10/10
Karen was just fantastic in every way possible. We were selling our NZ property while residing overseas which presents a number of challenges. Karen took initiative to sort off the details out, from rubbish removal, to sorting out quotes for misc. things that needed doing, to staging the property. She made our lives so much easier.
Vendor - High Street, Taita
This customer ranked Karen 10/10
(no comment given)
Purchaser - Sunny Grove, Wainuiomata
This customer ranked Karen 10/10
Perfect experience! No issues at all. Went smooth. Carla and Karen were really helpful!!! Fantastic experience!
Vendor - Sunny Grove, Wainuiomata
This customer ranked Karen 10/10
Karen is extremely professional and kept us up to date every step of the way.
Vendor - Fairburn Grove, Johnsonville
This customer ranked Karen 10/10
Karen put in huge time and effort in our property. She held 2 hour open homes and contacted everybody after each one. She really went the extra mile for us.
Vendor - Jackson Street, Petone
This customer ranked Karen 10/10
Karen is an outstanding agent that goes above and beyond the call of duty. When working with Karen you feel like you are the only client that matters an her integrity is second to none. We deal with agents on a regular basis and I can not recommend Karen highly enough. Karen is a superstar!
Vendor - Charleston Avenue, Boulcott
This customer ranked Karen 10/10
She was very professional from the beginning to the end. I felt very comfortable.
Purchaser - Garrett Place, Riverstone Terraces
This customer ranked Karen 10/10
We found Karen to be extremely professional and approachable throughout the whole process. She was very willing and able to help us to work through some issues we had with the property, and worked extremely hard over a long period of time to ensure the house was both promoted and presented in the best possible way.
Vendor - Garrett Place, Riverstone Terraces
This customer ranked Karen 10/10
She’s professional and patient. She understands the concerns from first home buyers and gives very helpful advice.
Purchaser - Waiwhetu Road, Waterloo
This customer ranked Karen 10/10
Karen made the whole process of selling our rental property from afar so smooth and stress free. Everything was done through emails, phone calls and zoom chats making the process so easy considering we were living in Auckland and had a new baby!
Vendor - Tennyson Street, Petone
This customer ranked Karen 10/10
We are very fortunate to have you as our agent with all support :) we are very blessed. Karen is the real asset for your company, She has outstanding people skills and communication skills. She understands your requirements and situation, she goes out her way to help and support you all the way. She is more than a agent, she is friend with all kindness. I guess under COVID 19, there are many restrictions with process of viewing property, Karen definitely will help you under this circumstances as she has a warm heart. Your kindness goes long way Karen, Thank you.
Purchaser - St James Avenue, Boulcott
This customer ranked Karen 10/10
(no comment)
Vendor - St James Avenue, Boulcott
This customer ranked Karen 10/10
Karen was supportive from the first moment of meeting her at an Open Home; incredibly quick to respond to questions throughout the purchasing process and a pleasure to work with.
Purchaser - Gordon Street, Avalon
This customer ranked Karen 10/10
She went out of her way to look after me. Lovely, relaxed, and friendly person to deal with. Always responded to emails, texts or ph calls
Purchaser - Whites Line West, Woburn
This customer ranked Karen 10/10
Karen was fantastic to deal with, no sales jargon - she explained everything clearly and in a way that was very easy to understand.
Vendor - Gordon Street, Avalon
This customer ranked Karen 10/10
Awesome to deal with, communication excellent just awesome.
Vendor - Kereru Grove, Stokes Valley
This customer ranked Karen 10/10
Karen kept us informed about everything that was going on with the property great communication from her. Very friendly personality
Vendor - Whites Line West, Woburn
This customer ranked Karen 10/10
Karen was great from start to finish
Vendor - Wilkins Grove, Taita
This customer ranked Karen 10/10
(no comment left)
Purchaser - Whites Line East, Woburn
This customer ranked Karen 10/10
Karen Approached me after I advertised my Sons unit privately. After discussion with Karen, it was decided that the best outcome would be through her handling through exclusive listing. We have been very happy with Karens attention to detail and professional response to all situations throughout this sale and confirm that we would not have achieved the best outcome of sale (after a rather long listing) that we have done.
Vendor - Whites Line East, Woburn
This customer ranked Karen 10/10
(no comment left)
Vendor - Whites Line East, Waiwhetu
This customer ranked Karen 10/10
Karen always picked up the phone when I called or called back soon after if she missed my call. She was knowledgeable & helpful. Wouldve scored higher but she was a bit frosty at the initial open home :-) I wouldnt have an issue referring her or potentially using her in the future as she knows our complex well, but I am undecided right now..
Purchaser - Cuba Street. Petone
This customer ranked Karen 8/10
Karen has been most efficient with keeping me informed all the the way through the process.
Vendor - Cuba Street. Petone
This customer ranked Karen 10/10
Karen’s help and efforts were exceptional! There was no point in our experience that she made difficult and she was always one text or call away to answering any questions that we had. Highly highly recommended especially for first home buyers like us.
Purchaser - Cambridge Terrace, Naenae
This customer ranked Karen 10/10
Excellent experience with Karen from start to finish. It was our first time selling and Karen was so helpful and informative.
Vendor - Cambridge Terrace, Naenae
This customer ranked Karen 10/10
Karen has been informative right the way through the process. Karen has been honest & upfront about the condition of the house & likelihood of sale.Karen was always encouraging & positive making the house feel like it had great potential for the right buyer.I would always receive a phone call from Karen almost everyday with regular updates on the open homes & other questions potential buyers had or possible opportunities to improve something to make for a better sale.
Vendor - Gurney Road, Kelson
This customer ranked Karen 10/10
Lovely, welcoming person. Extremely transparent throughout the entire process.
Purchaser - Cambridge Terrace, Waiwhetu
This customer ranked Karen 10/10
I talked with Karen some 6 months earlier and said actually I wanted to wait six months. Could she give me the time and call back then. I respected that she waited to call back and didn’t pester me. She kept me up to date with newsletters which she said she would. When the time to selling came there were times I felt overwhelmed and anxious. She calmed me and always left me feeling better. She is honest and I felt like she was working for me and therefore gained my trust. I enjoyed her humour and the fact she was friendly and always let me know she was just a phone call away.
Vendor - Cambridge Terrace, Waiwhetu
This customer ranked Karen 10/10
Karen listened to what we wanted; gave us excellent advice and feedback; went the 'extra mile' with organising open homes; but most importantly we were able to trust her implicitly to help us get the best price in the time frame we had.
Vendor - Picasso Grove, Belmont
This customer ranked Karen 10/10
(no comment left)
Purchaser - Wise Street, Wainuiomata
This customer ranked Karen 9/10
Karen was extremely good to deal with - she kept me informed and for the first time in my experience, made me feel that she wasn't solely acting in the vendors interests. When she asked on their behalf if I was willing to bring the settlement date forward, she made it very clear that it was my decision and did I feel comfortable with that (this was my first house purchase and she knew I was nervous).I would recommend Karen without hesitation.
Purchaser - Randwick Crescent, Moera
This customer ranked Karen 10/10
(no comment left)
Vendor - Randwick Crescent, Moera
This customer ranked Karen 9/10
Her manner,service and attitude throughout the contract was absolutely faultless.
Vendor, Weymouth Grove, Wainuiomata
This customer ranked Karen 10/10
Friendly, helpful to a first home buyer (taking time to explain the basics), clearly explained her role working for vendor and buyer. Presented as trustworthy with our interests at heart. I have already recommended her to a friend.
Purchaser - Hair Street, Wainuiomata
This customer ranked Karen 10/10
Great communication, very open and transparent and easy to deal with
Vendor - Randwick Crescent, Moera
This customer ranked Karen 10/10
She always gave me the time I needed for every step of the process, explaining all the options and rationale. It never felt rushed.
Vendor - Randwick Crescent, Moera
This customer ranked Karen 10/10
I felt Karen took care of myself and my partner as we went through the sometimes stressful process of buying our first home. She provided advice and only recommended us properties that fit not only our budget, but also our tastes. Given our inexperience, we were both a little wary of agents to begin, however Karen dispelled any fears through her warmth and honesty.
Purchaser - Hutt Road, Petone
This customer ranked Karen 10/10
(no comment left)
Purchaser - Mudie Street, Alicetown
This customer ranked Karen 10/10
Karen was professional, informative and supportive during the whole process. Did what she said she would do. Nothing was too much trouble.
Vendor - Tennyson Street, Petone
This customer ranked Karen 10/10
(no comment left)
Purchaser - Udy Street, Petone
This customer ranked Karen 10/10
Karen has been responsive at each step of the way. I also felt completely safe and secure leaving her to market my home with open homes whilst I was away. She has kept me informed, ensured I had everything I needed at the right time. I have already recommended Karen to several people and she sold my Aunt's house for me (who I am power of attorney for) as well.
Vendor - Mudie Street, Alicetown
This customer ranked Karen 10/10
Karen was genuine, warm, friendly, and worked hard to help with things like obtaining permission for my dog to live in a complex managed by a body corp. Karen proactively contacted me with suitable properties to view, and really listened to my needs rather than showing me anything and everything.
Purchaser - Mudie Street, Alicetown
This customer ranked Karen 10/10
She is highly professional, while very like-able, 'trust-able', friendly, accommodating and down to earth.
Vendore - Pringle Street, Taita
This customer ranked Karen 10/10
Karen was easy to get hold of and very helpful. Kept us up to date with things as they developed.
Purchaser - Mudie Street, Alicetown
This customer ranked Karen 10/10
We found Karen really helpful and willing to go the extra mile to help our sales & purchase agreement get done. She made regular but not pushy phone calls to help with the process, and gave us honest and reliable information about what we were doing -- which was helpful because we were first-home buyers. Also she was kind and patient when we'd accidentally miss some detail or whatever.
Purchaser - Hay Street, Naenae
This customer ranked Karen 9/10