Karen Kiely - Hutt City Office
Karen always picked up the phone when I called or called back soon after if she missed my call. She was knowledgeable & helpful. Wouldve scored higher but she was a bit frosty at the initial open home :-) I wouldnt have an issue referring her or potentially using her in the future as she knows our complex well, but I am undecided right now..
Purchaser - Cuba Street. Petone
This customer ranked Karen 8/10
Karen has been most efficient with keeping me informed all the the way through the process.
Vendor - Cuba Street. Petone
This customer ranked Karen 10/10
Karen’s help and efforts were exceptional! There was no point in our experience that she made difficult and she was always one text or call away to answering any questions that we had. Highly highly recommended especially for first home buyers like us.
Purchaser - Cambridge Terrace, Naenae
This customer ranked Karen 10/10
Excellent experience with Karen from start to finish. It was our first time selling and Karen was so helpful and informative.
Vendor - Cambridge Terrace, Naenae
This customer ranked Karen 10/10
Karen has been informative right the way through the process. Karen has been honest & upfront about the condition of the house & likelihood of sale.Karen was always encouraging & positive making the house feel like it had great potential for the right buyer.I would always receive a phone call from Karen almost everyday with regular updates on the open homes & other questions potential buyers had or possible opportunities to improve something to make for a better sale.
Vendor - Gurney Road, Kelson
This customer ranked Karen 10/10
Lovely, welcoming person. Extremely transparent throughout the entire process.
Purchaser - Cambridge Terrace, Waiwhetu
This customer ranked Karen 10/10
I talked with Karen some 6 months earlier and said actually I wanted to wait six months. Could she give me the time and call back then. I respected that she waited to call back and didn’t pester me. She kept me up to date with newsletters which she said she would. When the time to selling came there were times I felt overwhelmed and anxious. She calmed me and always left me feeling better. She is honest and I felt like she was working for me and therefore gained my trust. I enjoyed her humour and the fact she was friendly and always let me know she was just a phone call away.
Vendor - Cambridge Terrace, Waiwhetu
This customer ranked Karen 10/10
Karen listened to what we wanted; gave us excellent advice and feedback; went the 'extra mile' with organising open homes; but most importantly we were able to trust her implicitly to help us get the best price in the time frame we had.
Vendor - Picasso Grove, Belmont
This customer ranked Karen 10/10
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Purchaser - Wise Street, Wainuiomata
This customer ranked Karen 9/10
Karen was extremely good to deal with - she kept me informed and for the first time in my experience, made me feel that she wasn't solely acting in the vendors interests. When she asked on their behalf if I was willing to bring the settlement date forward, she made it very clear that it was my decision and did I feel comfortable with that (this was my first house purchase and she knew I was nervous).I would recommend Karen without hesitation.
Purchaser - Randwick Crescent, Moera
This customer ranked Karen 10/10
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Vendor - Randwick Crescent, Moera
This customer ranked Karen 9/10
Her manner,service and attitude throughout the contract was absolutely faultless.
Vendor, Weymouth Grove, Wainuiomata
This customer ranked Karen 10/10
Friendly, helpful to a first home buyer (taking time to explain the basics), clearly explained her role working for vendor and buyer. Presented as trustworthy with our interests at heart. I have already recommended her to a friend.
Purchaser - Hair Street, Wainuiomata
This customer ranked Karen 10/10
Great communication, very open and transparent and easy to deal with
Vendor - Randwick Crescent, Moera
This customer ranked Karen 10/10
She always gave me the time I needed for every step of the process, explaining all the options and rationale. It never felt rushed.
Vendor - Randwick Crescent, Moera
This customer ranked Karen 10/10
I felt Karen took care of myself and my partner as we went through the sometimes stressful process of buying our first home. She provided advice and only recommended us properties that fit not only our budget, but also our tastes. Given our inexperience, we were both a little wary of agents to begin, however Karen dispelled any fears through her warmth and honesty.
Purchaser - Hutt Road, Petone
This customer ranked Karen 10/10
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Purchaser - Mudie Street, Alicetown
This customer ranked Karen 10/10
Karen was professional, informative and supportive during the whole process. Did what she said she would do. Nothing was too much trouble.
Vendor - Tennyson Street, Petone
This customer ranked Karen 10/10
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Purchaser - Udy Street, Petone
This customer ranked Karen 10/10
Karen has been responsive at each step of the way. I also felt completely safe and secure leaving her to market my home with open homes whilst I was away. She has kept me informed, ensured I had everything I needed at the right time. I have already recommended Karen to several people and she sold my Aunt's house for me (who I am power of attorney for) as well.
Vendor - Mudie Street, Alicetown
This customer ranked Karen 10/10
Karen was genuine, warm, friendly, and worked hard to help with things like obtaining permission for my dog to live in a complex managed by a body corp. Karen proactively contacted me with suitable properties to view, and really listened to my needs rather than showing me anything and everything.
Purchaser - Mudie Street, Alicetown
This customer ranked Karen 10/10
She is highly professional, while very like-able, 'trust-able', friendly, accommodating and down to earth.
Vendore - Pringle Street, Taita
This customer ranked Karen 10/10
Karen was easy to get hold of and very helpful. Kept us up to date with things as they developed.
Purchaser - Mudie Street, Alicetown
This customer ranked Karen 10/10
We found Karen really helpful and willing to go the extra mile to help our sales & purchase agreement get done. She made regular but not pushy phone calls to help with the process, and gave us honest and reliable information about what we were doing -- which was helpful because we were first-home buyers. Also she was kind and patient when we'd accidentally miss some detail or whatever.
Purchaser - Hay Street, Naenae
This customer ranked Karen 9/10